You can still purchase online as normal. We DO NOT charge tax at checkout. No tax exempt certificate is required.

Notice: If you are tax exempt and purchasing in the State of Maryland, please reach out to us to place an order.

To initiate a return, please visit our Returns Center and have your order number and email on the account ready. We will review your request within 48 hours.

Please review our return policy in detail before initiating your request. Visit our shipping and return page for more information.

Yes, we accept P-Cards. There will be no additional charge for using a P-Card.

To see the status of your recent order, log in or create an account with the email you used at checkout.

All orders are shipped with the carrier selected by the customer at checkout. We offer two carrier options: UPS and USPS. Orders over $299 ship FREE with standard shipping. Read more about our shipping policy here.

Yes, we ship outside of the United States and to APO addresses. Duties and Import Taxes may apply.

Yes, we offer overnight shipping. At checkout, select your prefered shipping method. We recommend confirming with customer service that the item is in stock and ready to ship before placing an overnight order.

Please reach out to us ASAP or within 24 hours of your order to change the shipping address. If your order has already shipped, it is your responsibility to contact the shipping provider to initiate a change of address.

We are located just outside Baltimore in Eldersburg, Maryland.

Yes, we are a GSA Contract Holder. Our GSA Contract Number is #GS35F228BA

No. Waveband Communications will NOT sell or reveal personal information to anyone outside of the company. We do not condone this type of practice.

Our hours of operation are Monday - Friday 8:30 am to 5:00 pm EST.

We do offer price matching on our products. We reserve the right to deny price matching as we see fit. Please reach out to customer service with your request.

We'd love to work with you! We require all resellers to complete a credit application. Please allow 7-10 business days for review. Click here for the credit application